We Take Fun Seriously ( or Seriously Photograph Fun! )
Your children - laughing, playing naturally, in a variety of naturally posed and candid shots,
on site at your kindergarten, pre-school or early learning centre.
Projected, Reflected, Captured Forever
We meet a lot of children; however there's none quite like yours.
With over a decade of working with small children, we understand
some children are slower to warm than others,
that some are shy, or have
special needs, or only play with one truck, or are obsessed with the
sandpit.
We understand that some children are just bursting to be our new best friends, to take our hands to show us all the things they can make and do with much gusto and enthusiasm.
We give wary children space to observe us play with others.
We know our natural warm friendliness will eventually engage even the trickiest trickster, on their terms, in their time.
WE BELIEVE IN:
Missing Teeth
Missing Socks
Mud Pies
Mischief
Do I Need to Register my Child for Photos?
Yes, only registered children will be photographed.
We also plan our staff ratios and daily lists based on sign-ups.
Why is a Registration Fee Required?
This helps to cover the time to co-ordinate and spend time with your child/ren, photograph, edit and upload a gallery to choose from.
You may be unaware, but we don't get paid by your centre to take photos.
This fee acts as a little bit of protection for the work we do prior to your gallery release.
Any registration paid is converted to a credit against your order., but if you only wish for a Group Photo, you can opt for a free registration :)
If your child is unwell, absent or unwilling, a full refund is issued.
If I Register, do I have to Buy?
Of course not! However, it is rare that someone would not be able to find at least one image to fall in love with ❤
Most families actually are pleasantly surprised with the variety and quality of our images - check our reviews!
If you choose not to purchase any images however, your fee is non-refundable once your child has been photographed.
If your child is absent, unwell or unwilling, a full refund is issued.
How many Photos Will Be In The Gallery to Choose From?
If you've chosen a traditional kinder gallery, around 20 colour images would be average, dependent on age and development.
We also provide images in classic black and white.
There may be more if your child is confident and attends all days, or less for a more shy child that attends one day.
We always respect your child's boundaries and work hard to build rapport through play and taking an interest in their interests to achieve the best results. Tricky tricksters are a challenge we accept!
Also, if your child has special needs, please do not worry, they are often our best friends.
You may be surprised to learn the type of person that becomes a photographer was also an interesting, different child themselves ❤
Do you take sibling photos?
We love taking Sibling Photos!
If you have more than one
child attending the centre or kinder, each child's gallery will receive individual photos and also sibling images.
Do you take Group/Class photos?
Yes! At Sessional Kinder, a traditional group photo is taken on your photo day.
At Childcare, it depends - every centre is different but mostly a composite group photo is assembled of all registered children in each class as this accounts for all the children attending different days. You can see samples of our group photos here
In line with child protection guidelines, group photos are not available to view online or for digital purchase.
Your gallery will contain a "placebo" image and we ask for some trust - this is industry standard, and we really do take lovely group photos.
I wish I could show you as I really do believe we are the best! See our samples in the link above.
What is your style?
As we organically work with your centre/kinder and children, our style is a mix of relaxed, somewhat candid, engaged, and child-lead.
This approach allows for natural smiles and expressions and is a mixture of documentary and portrait.
Take a look at some of our gorgeous galleries here ... and what a purchased album selection might look like here..
Special Outfits
We advise a day we expect to engage with your child so please feel free to choose a special outfit if you like.
Please also be mindful that due to the nature of capturing children when they are most happy, sometimes fancy clothes can make a child more reserved due to the pressure of a perfect photograph. While we will endeavour to capture as many images as possible in your child's special outfit, you may also find images in your gallery in your child's play clothes, where they may feel more expressive.
Can I Buy Digitals?
Yes, of course!
With many of our parents sharing with families
interstate or abroad, or perhaps creating gifts, canvas, calendars and
albums, digitals are among our most popular purchases! We have multiple packs so you can choose a few or a lot, or perhaps add to print packages!
Do you Have the Traditional Packages with the Albums?
Yes we do! A favourite with families, we print your kinder logo and the year
on the front for those collecting a library through the years.
How Much will it Cost?
We have single prints starting from just $15 each, and packages starting from $45 - something for every budget.
More info on packs and products here
How Do I See my Gallery?
Galleries will be ready to view approximately 3 weeks from the last day of photo week.
When your images are ready to view, you will be emailled a special code to view your child/ren's private galleries.
This email can land in your junk folder, especially if you have a Hotmail or Outlook account, so we will follow up with an SMS if we see your gallery has not yet been viewed
How Long will it Take to Receive my Order?
If you bought a digital component, these are immediately
available as soon as you place your order, even if it's 3am!
Your
download link will immediately appear on your order confirmation screen
and a link will also be in your order confirmation email.
Printed items such as albums and enlargements will be delivered in bulk to your centre approximately 3 weeks after the ordering window has closed for your kinder/centre. If you have a special project in mind, we always recommend a digital component, or you can arrange express drop-shipping to your home for an extra fee ( bulk shipping to your centre/service is free )
Please note we cannot express-ship albums, we can only expediate photographic prints and enlargements.
Can I Combine Both my Children's Images in the Same Package?
Each package applies to an individual child only. Packages cannot be made up with images from multiple children's galleries.
Sibling shots are included in both children's galleries. There is a discount for the second child/ multiple children.
My Child was Absent During Photo Week.....
Sick, absent, on holidays ...
Unfortunately, due our workload, returning to a centre is rarely viable, although we always try our best if we can co-ordinate.
Return visits are strictly on a pre-purchase basis only.
My Child is a Bit Snotty/Grotty .. can you Fix that for Me?
While we try to avoid photographing dirty faces, we are all about capturing children "in the moment" with real excitement and expression.
Halting a fun immersive activity to wipe a face almost certainly wipes the smile away along with the Vegemite crumbs.
While our close-up portraits will be clean, you may find in natural play there will be some dirty or boogers - these will be cleaned up for you on purchase/ pre-print.
Delivery
We offer free delivery to your centre for all orders placed within the ordering window.
Orders are sent for printing as a group lot to allow for consistant turnarounds, and therefore we provide reminders via email and text to ensure plenty of warning in regards to cut-off dates.
I Didn't Receive My Downloads
Digital Downloads are sent automatically after payment.
If you didn't get an order confirmation with your download link immediately after purchase, please check your 'junk' or 'spam' folders.
If you purchased from a work email address, it's possible your emails may also be blocked by your IT department.
Hotmail/Outlook are also renown for blocking emails at the server level.
I Forgot to Order
If your gallery is now closed for print orders, digital purchases are still available.
My Question isn't Answered here, Can You Help Me?
Yes, of course! You can get in touch via the Contact page, or pop us an email at assistance@littlebigadventures.com.au